ipe888 Privacy Policy: How We Handle Your Information
This page sets out exactly how ipe888 collects, stores and uses the information you provide when you open an account, make a deposit via Nagad, Rocket or Bank Transfer, or browse the lobby. Access to this platform depends on your local law and eligible regions — and however you reach us, this policy applies to every interaction you have with ipe888.
Account data protection
Transaction record security
Payment channel privacy
Cookie and device data
POLICY SCOPE EXPLAINED
What This Policy Covers and How It Works
When you create an account with ipe888, we collect the details you submit during registration — your name, contact information and the payment method you choose, whether that is Nagad, Rocket or Bank Transfer. We also gather device and session data each time you visit: the type of device, browser version and pages you open. This data has a single purpose — to operate your account correctly, process your transactions and keep your records accurate. We do not sell your personal information to third parties. We do not share your payment details with studios such as PG Soft, Spadegaming, Joker, Habanero or JDB, which supply game content only and have no access to your financial records. Where we work with service providers — for example, payment processors handling your Nagad or Rocket deposit path — those providers access only the data needed to complete that specific task, under written data-handling terms. Retention periods follow the requirements of the jurisdiction where the service operates, and your data is not held longer than those requirements demand. This policy may be updated when our services or applicable rules change; the current version is always the one shown on this page.
Nagad
Transaction data tied to your Nagad deposit or withdrawal is used only to process and record that payment. It is not shared beyond the payment processor completing the transfer.
Rocket
Rocket payment details pass to our processing partner solely to complete the transaction. Your Rocket account number is not stored in the game lobby or shared with game studios.
Bank Transfer
Bank Transfer records — including reference numbers and account details — are retained for reconciliation and support purposes only, in line with standard financial record-keeping requirements.
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies to Your Use of ipe888
Not every data interaction on your device falls under this policy. Understanding what is and is not covered helps you know who to contact when a data question arises. The four areas below draw a clear line between what ipe888 controls and what sits outside our responsibility.
Account Access
All data you submit to open, verify or manage your ipe888 account — including login credentials and contact details — falls fully within this policy. You can review or correct this data by contacting support.
Transactions
Every deposit and withdrawal record linked to your account — via Nagad, Rocket or Bank Transfer — is covered. These records are accessible in your account transaction history and retained per applicable retention rules.
Site Content
Pages, game lobbies and promotional notices on ipe888 are covered in terms of how we track your interaction with them. Session and click data we collect here is governed by this policy.
Third-Party Services
External sites, payment apps you use on your own device, and game studios such as PG Soft or Habanero operate under their own privacy terms. ipe888 is not responsible for those third-party data practices.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have specific, actionable rights over the personal data we hold. These are not abstract promises — each one has a clear process you can follow through your account or by contacting us directly. Log in and open your account settings to review the personal details we hold on record. If any information is incorrect — your contact number, registered name or linked payment details — you can submit a correction request via our support channel, and we will update the record promptly. If you want to know what data categories we have stored against your account, you can make a data access request in writing. We will confirm the categories we hold and explain why each one is retained. You may also ask us to delete data that is no longer required for your account to function, subject to any legal retention obligations that apply. Availability of any of these actions may depend on local law and eligible regions.
Review Your Records
Open your account dashboard after logging in to see the personal details and transaction history we hold. Your Nagad, Rocket and Bank Transfer records are listed in the transaction section.
Correct Account Details
If your registered name, phone number or contact email is wrong, submit a correction request to our support team. We will verify and update the record once identity confirmation is complete.
Request Your Data
To receive a summary of the data categories we hold on your account, contact us in writing through our published support route. We will respond with a clear account of what is stored and why.
Ask for Deletion
Where data is no longer needed to operate your account and no legal retention rule applies, you can request removal. Contact support with your account reference and the specific data you want deleted.
REACH OUR PRIVACY TEAM
How to Contact ipe888 About This Policy
If you have a question about how your data is handled, want to correct something on your account or need to make a formal data request, the routes below are the ones we actively monitor. Use the channel that suits you — each one reaches the same team responsible for account and data queries.
Live Chat
Open the live chat window directly on ipe888 to reach the support team. Use this route for quick questions about your account data or to start a correction request.
Email Support
Send your data or privacy question to the support email address listed on the contact page of ipe888. Include your account reference so the team can locate your records accurately.
Account Help Page
The help section inside your logged-in account area lists the steps to submit a formal data request or flag a concern about how your information is being used.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies and Account Security at ipe888
Keeping your account data secure is an operational requirement, not an afterthought. Here is how we approach the four areas that matter most to the data you share with us — from session cookies to how long we keep your payment records.
Cookie and Session Data
We use cookies to maintain your login session and understand which parts of the site you open most often. You can manage cookie preferences through your browser settings. We do not use cookies to track you across unrelated third-party websites.
Account Security
Your login credentials are stored in encrypted form. We do not store your Nagad PIN, Rocket mobile banking password or Bank Transfer credentials — those are handled entirely by the respective payment processor during a transaction.
Data Retention
We keep account and transaction records for as long as required by applicable rules in the jurisdiction where the service operates. Once the retention period expires, records are deleted or anonymised according to our internal data schedule.
Requesting Changes
To update your account data, correct a transaction record detail or request deletion of information we no longer need to hold, contact support through live chat or the published email address on ipe888.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
The questions below cover the data and privacy concerns we hear most often. If your question is not listed here, reach us through the support routes shown on this page.
What personal information does ipe888 collect when I open an account?
We collect the name, contact details and identity verification information you submit during registration. We also record device and session data each time you log in. Payment details like your Nagad number are passed to the payment processor and are not stored in your account profile.
Can ipe888 see my Nagad or Rocket account details?
No. When you deposit using Nagad or Rocket, the transaction is handled by the payment processor. We receive a confirmation that the transfer was completed and a reference number for your records. We do not store your mobile wallet PIN or account credentials.
How long does ipe888 keep my transaction records?
Transaction records — including Nagad, Rocket and Bank Transfer history — are retained for as long as applicable rules in the operating jurisdiction require. You can view your own transaction history in the account dashboard at any time during that period.
Can I request a copy of the data ipe888 holds on my account?
Yes. Send a written request to the support email listed on ipe888 and include your account reference number. We will confirm the data categories we hold and explain the purpose for which each one is retained. Availability of this request may depend on local law and eligible regions.
Does ipe888 share my data with game studios like PG Soft or Habanero?
Game studios supply content to the lobby — slots, table games and live dealer titles — but they do not receive your personal or financial data. Your account details and payment records are held separately and are not passed to content providers.
What should I do if I think my account data has been used incorrectly?
Contact our support team straight away through live chat on ipe888 or the published support email. Include your account reference and a description of the concern. We will review the records and respond through the same channel you used to contact us.